Employee Relations Lead

1. Managing relationships with Employee organizations & Unions ensuring that the Company's treatment of employees is consistent with its core business values and objectives.
2. Handling complaints, managing grievance procedures, and facilitating counseling with other stakeholders.
3. Investigating and resolving complex or critical industrial relations issues quickly and effectively.
4. Collecting and analyzing employee feedback across all levels regularly and revising people programs and policies to generate more positive outcomes.
5. Coordinate the Work Visa Process for Expatriates.
6. Participating in and/or leading projects focused on continuous improvement.
7. Drafting and reviewing policies.
8. Follow up on the full payroll process and ensure that it is properly managed under the defined timelines.
9. Ensure that all people related legal obligations are duly fulfilled (social security, IRT, government reports, health and safety obligations, Annual leave planning, etc.)
10. Handles discipline and termination of employees in accordance with company policy and Angola labor law.
11. Coordinate the annual leave planning and ensure that it is being followed.
12. Performs other related duties as assigned.

• Bachelor's degree in HR or similar (preferably a master's degree).
• Relevant experience in an HR role.
• Experience in employee or industrial relations.
• Experience with submission of Work-visa Processes for expatriates.
• Experience in dealing with employee organizations and unions.
• Strong knowledge of HR policies & procedures.
• In-depth knowledge of Labour Law.
• Strong problem-solving, negotiation & influencing skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient in Portuguese and English languages, verbal and written.

The Employee Relations Lead is responsible for facilitating relationships with employees and employee organizations/unions to build a positive and engaged work environment.