Telecommunication Field Mentor (Trainer)

Roles & Responsibilities:

• Attend with ASP teams on sites for training and coaching purposes.
• Work on the captured GAPs by ASP Mentors during theoretical & practical training.
• Provide daily reports to ASP Manager & ASP Mentor about the progress of the ASP teams.
• Identify site readiness with ASP team (Civil Work & Power work) as part of training.
• Make sure that the ASP team has verified the site survey data onsite.
• Make sure that the team lead has verified the material delivered with SMR and raised up if any deviation.
• Make sure that the team is ready for EHS pre-work check and close it on short time.
• Make sure that the site installation is done according to MOPs prepared by the ASP Mentor and the site documentation is shared by project and according to the company and customer quality standards.
• Support the team on the site commissioning and troubleshooting with the back-office integration team.
• Make sure that the team uploads all data/photos required in RSC Pre-PAT FTR session.
• Make sure that the team cleared all snags or observations raised by RSC team during QA/FTR session.
• Make sure that the team performed SRS and IMK/ESI tests and sends the logs to the project team.
• Support the team to manage material dismantling and packing.
  
• Support the ASP team in customer site acceptance.
• Supervising, managing & training the ASP team installations practices specifically covering, RF and transmission fault-finding e.g., VSWR, sector swaps, tilts, replacing connectors, RF cabling, IF cabling, integration and testing on the Radio - - Access Network and Transmission Network.
• Perform Quality measures and Audits for teams performance & knowledge acquiring.
• Oversee and identify the possible risks that may affect H&S, workflow, quality, performance, etc, and must report all risks identified on time in the proper means of communication to emergency.
• Responsible for teams’ KPI (Quality FTR/NFTR/QI, Safety FTP/NFTP, session duration, Installation standards as per customer specs).

PERSONAL COMPETENCE:

• EHS compliance & certified for courses (Risk Assessment, Medical Fitness certificate, Basic Working at height and in case of self-driving we will need to add Defensive driving, First Aid, Fire Fighting).
• Good communication and interpersonal skills.
• Ability to learn the company´s Portfolio.
  
• Understand Service Delivery Process.
• Understand Change Management (Proactive mindset – always include a broader scope in mind when handling requests).
• Presentation skills (Oral and written).
• Proficiency in Microsoft office.
• Creativity - ability to see and make things in a new or different way, capability of developing inspiration, innovation, or insight.
• Drive - determination, focus, take the ups and downs, stick with things long enough to see them through.
• Open-minded, positive with a flexible attitude and willing to work in teams.
• Responsiveness - ability to understand, quickly adapt and act upon new information, influences and information.
• Ability and willingness to learn.

QUALIFICATIONS, EXPERIENCE AND KNOWLEDGE:

• Technical Trade Certification in Electrical Engineering (Bachelor’s degree).
• Accredited Qualification/Certification e.g. wireman’s license; computer programming/networking.
• The ideal candidate will have a minimum of 3 to 5 years’ experience in GSM Field, installation, integration, and troubleshooting.
• NQF level 4 qualification and experience / RAN/Transmission equipment experience.
• The position requires the ability to work independently as well as within a team.
• EHS complied with & certified for field courses (Risk Assessment, Medical Fitness certificate, Basic Working at height and in case of self-driving we will need to add Defensive driving, First Aid, Fire Fighting).

Our client is a leading multinational company in the telecommunications sector, recognized for driving innovation and delivering cutting-edge network solutions across global markets.