Contrato
Descrição
· Acquisition and Maintenance of GUESTS - Handle Guest complaints
· Manage and Oversee the Daily Operation of the Front Office Department
· Maintaining the required Operating and Service Standards
· Putting Systems in place to ensure the smooth running of Front Office Department
· Involved in the Recruitment of the Front Office STAFF
· Leading, Training and Motivate Front Office STAFF.
· Handling and Resolving GUEST Queries and Complaints
· Ensuring that “O”status for the Department is kept to a minimum
· Completing the Roster for cashiers department and chauffeur department - Ensure all check Inn and Check Out run properly.
· Completing Salary Inputs for cashiers department
· Dealing with Disciplinary Actions within the Front Office Department
Requisitos
Experiência prévia em hoteis;
Fluente em português e conhecimentos de ingles;
Conhecimento de um sistema de gestão de propriedade como Opera ou New Hotel
Empregador
Aparthotel Tropicana
Confira vagas semelhantes
Assistente de Vendas de Empresa líder em Comércio Internacional
Coordenador de Lojas - IMEX Km38 de Webcor Group
Mobilizador Social de Empresa líder em Serviços (outras actividades)
Portuguese Language Assistant - Online (Work from Home) de Sarafina Marketing Solutions
Técnico Auxiliar de Manutenção Eléctrica de Grandes Moagens de Angola